펜션 15

The only good thing about that hostel is hygiene. They took deposit money for the key and didn’t pay it back. They made us wait at the reception for almost like an hour. The staff were mean, impolite and unprofessional.

Avoid for your well-being! Dishonest managers. When we arrived, the receptionist was barely nice, but it's okay. However, we found bedbugs everywhere in the beds. The reception was closed so we had to wait the day after to 'solve' the problem. The guy at the reception was very passive and so much careless. When we asked for a commercial gesture, because we no longer wanted to sleep here, he gave us an email address. They have the same attitude: unconcerned and odious. By the way, the hostel was not that clean (hairs in the room, etc.) and the bathroom stinks a bit. Also you cannot close the door of the showers and the toilets. (Translated by Google) Avoid for your own good! Dishonest managers. The receptionist was barely nice when we arrived but that's ok. However, we found bed bugs everywhere. The reception was closed so we had to wait until the day after to 'solve' the problem. The guy at the front desk was very passive and so careless. When we asked for a commercial gesture because we no longer wanted to sleep here, he gave us an email address. They have the same attitude: carefree and nasty. By the way, the hostel was not that clean (hair in the room etc.) and the bathroom is a bit smelly. You also cannot close the shower and toilet doors.

We really liked Pension 15. It was clean, our room had a nice view, and security was tight. We would definitely stay here again next time we are in Prague. Not for people who are looking for a social experience. Only complaints had to do with a rude receptionist and a member of the cleaning staff who was clearly having a bad trip.