Group Booking Terms and Conditions
General Group Booking Terms
- The booking deposit is non-refundable.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Cancellation 2 day prior arrival no fees, fail to cancel within 2 days prior of arrival or non show 100%
We are a tiny family conduit hostel with just 16 beds that sits in the village of Phra-Ae within a couple of hundred meters from the beach (of course it’s Phra-Ae beach you may know it as Long Beach as well).
Make no mistake our friendly, informal style is perfect for travelers to make themselves at home and meet new friends, our restaurant-bar on site can provide real breakfasts and fast food style meals. At The Zoo, you will find a common area that is perfect for chilling out and meet up while having a beer or some of your favorite drinks and food, playing some board games with your new friends or reading a book from our library.
We are Family friendly, Children older than 8 YO are allowed in our hostel
There structure of The Zoo is simple, at the ground floor you’ll find the lobby/bar and the inside/outside common area and at the upper floor two dormitories that come equipped with air-conditioning, 4 comfortable bunks beds (9 inches thick cozy mattresses) and en suite shower.
We are very concerned about your safety, according to the Thai laws anyone in the hostel will be registered and reported at the immigration police, we will hold copy of every guest and visitor passport, security cameras are active 24/7 at the property and a security deposit system at the reception (common safe-box accessible from the staff only) and some safety boxes are available to store your valuables. We can proudly say that since 2013 we didn’t experience any thieving in our property.
We are able to speak Thai, English and Italian, we do understand Spanish and Portuguese as well.
We will be happy to give you a free welcome hug (if you want it) and we gonna do our best for provide you an enjoyable stay.
As in any hostel we have some common sense rules to follow to make everybody comfortable so please, Before you booking read carefully the 'things to note' section on this website so you’ll haven’t any surprise upon arrival.
Thanks for reading and we hope you’re choosing us for your stay in Koh Lanta. 규정 보기
객실 현황 확인
- 무료 도시 지도
- 무료 와이파이
- 무료 주차장
- 인터넷 사용가능
- 침대시트 제공
- 수건은 포함되지 않음
- 안전 금고
- 야외 테라스
- 예약 교환
- 온수 샤워
- 자전거 주차장
- 조식 포함되지 않음
- 카드 전화
- 헤어 드라이기 대여
- 24 시간 경비
- 공항 이동
- 늦은 체크아웃
- 안내 데스크(운영 시간 제한)
- 인터넷 카페
- 자전거 대여
- 타월 대여
- 투어 / 여행 안내 데스크
- 식사 이용가능
- 보드 게임
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