Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Subject to availability, you may make changes to a Group Booking up to 4 weeks prior your arrival date without charge.
1. A charge equal to 10% of the total booking value will be charged for any amendments made with less the 4 weeks prior to arrival.
2. Changes to a confirmed reservation, (e.g. changes to dates or number of guests), are subject to the availability of a suitable alternative and may be subject to change fees, if applicable.
3. We will inform you of any additional cost in writing prior to the change. No change will be made without agreement.
4. Cancellations of a confirmed booking will be subjected to a 10% administration charge, which will be deducted from the amount paid.
5. Cancellations where less than 4 weeks notice is given, the total booking amount will be chargeable. By giving us your credit card details you are authorising us to use this as security for your reservation and your accommodation. Any unpaid cancellation charges will be charged to your debit/credit card.
6. Cancellations are required to be in writing, either in the form of a letter, fax or email. No cancellation can be made by telephone.
7. Early departures are not eligible for refund under any circumstances.

Additional Terms and Conditions

At Safestay we take great care to allocate beds in a way we think will be best for each group booking. Please note that when making your group booking online, there may be occasions when it might not be possible to allocate all guests in the same room. If you want to guarantee that your party will be staying in the same rooms/dorms, please contact us by phone on +(44) 207 703 8000 or by email at with the booking reference and we will be able to inform you if this is the case, subject to availability

Group Bookings Terms & Conditions

1. A group is any party consisting of 10 people or more.
2. Rooms are available at 2pm on the day of arrival; however you are welcome to drop off any luggage in the morning.
3. You do not have to be a member of any organisation to stay at Safestay however we do require that some form of valid photo identification upon check in, preferably a valid passport, I.D. card or driving license.
4. Departing groups must remove all their belongings from their room, and check out, before 10am. After this time groups may make use of the luggage storage facilities but all possessions must be removed from the room and the room key card handed back to reception.
5. All Groups must have minimum one Group Leader who is responsible for the entire group. Leaders will be the contact person for our staff, and will be expected to act on all complaints.
6. A 250.00 security deposit is required at check-in for any damages/vandalism caused to the hostel. This deposit will be returned on the day of your departure if no damage is detected. You can leave the deposit by cash or debit/credit card. Cards will be pre-authorized on check in for the full amount. If your deposit is being secured for with a third party credit card we will require written authorisation to be provided by the card-holder.
7. Upon check-in each guests will receive a room key card for access to their room. These key cards are activated for the period of stay only and must be handed back to reception on check out. Failure to return the key card will result in a charge of 5.00 GBP per card being deducted from your security deposit.

Payment for Group Bookings is pre-paid. All payment must be sorted prior to arrival or you may be hindered from checking-in to the property.
1. 10% of the total booking value will be required as a deposit to confirm your booking. Bookings will not be confirmed unless the 10% deposit is received at the time of making the booking. Payments can be made either by Visa, MasterCard, Switch, and Debit Card or in some cases cheque, Bank Transfer or cash. If your booking is being paid for with a third party credit card we will require written authorisation to be provided by the card-holder.
2. Bank transfers must be accompanied by the banks proof of payment.
3. We do not accept Laser Cards or American Express.
4. The remaining balance must be paid at least 4 weeks before your arrival date. This is to include all extras and fees.
5. All payments must be made in Pound Sterling.
6. Payments shall be made in such format as agreed with you when we confirm the booking.
7. All fees incurred by the payee due to the method of payment, (i.e. bank transfer fees issued by the sending or receiving bank), are to be paid by the group. Safestay Ltd is not responsible for these fees.
8. If any payment under these terms and conditions is overdue, then without prejudice to our other rights and remedies we may cancel your booking; and/or we may suspend the supply and/or deliveries of any other services provided to you by us. We will however inform you in writing prior to any such action.

Group Leaders are responsible for the behaviour of all members of the group at all times.
1. At least one leader will be required to sign a statement of intention to uphold the rules set in place for groups upon arrival. The group leaders must ensure that all members of their group behave in an acceptable manor.
2. Group leaders are responsible for all damage caused by their actions, or the actions of those in their group, including accidental or incidental damages. Damages will be deducted from the security deposit paid, and remaining costs will be required to be paid, or a payment agreement reached prior to departure.
3. If your groups behavior is deemed to be unacceptable, in violation of the laws of the land or causes damage to our property, your booking may be terminated without notice and you may be asked to leave our hostel premises. No whole or part refunds are given and your security deposit will be forfeit in these circumstances.
4. Smoking is not permitted anywhere within the Safestay premises. Any group member found smoking within the building will be charged a fee of 250.00 in order to cover the extensive cost of restoring the room to a smoke-free condition. Further failure to comply will result in the group being asked to leave the premises immediately and will not be offered a refund. A smoking area and ashtrays are provided in our garden and outside the building.

1. Guests are asked to use the secure lockers provided in each room, the safety deposit boxes at reception or the luggage store.
2. It is the guest's responsibility to ensure that their personal belongings are secure at all times.
3. Safestay accepts no liability for the loss, theft or damage to property however sustained or caused.
4. Guests will be expected to reimburse Safestay for any damages caused by inappropriate behaviour during their stay at any of the Safestay's.

Safestay shall only store and use information you supply to us or which is supplied to us for the purposes of carrying out our contract with you and to inform you of other services and offers which we make available from time to time. If you do not wish to receive such information please let us know by emailing us at: or by writing to us at Safestay, John Smith House, London, SE17 1JL.

Any oversights or errors in sales literature, web pages or site, order form, quotation, price list, order acknowledgement, despatch note, invoice or other document issued by us may be corrected by us without liability. We will advise you of any changes at the time of booking or as soon as is reasonably possible thereafter.

All bookings are subject to availability and Safestay reserves the right to decline any booking at its discretion.

Additional Info:

Groups bookings are defined as groups of 10 people or more. Group Bookings should be made directly through the Groups Department, however, if you are making a group booking online, please ensure that you book the whole room(s) for sole use of your group. Where insufficient beds have been booked, i.e. 12 beds booked in a 14 bed Mixed Dorm), the booking will be amended by Safestay to ensure that all rooms/beds are for the groups sole use only. All additional charges will be confirmed to prior to arrival and must be settled before the group checks-in.
Before confirming your booking you should read through the group FAQ’s and understand the terms and conditions. Your contract is with Safestay and not the OTA (Online Travel Agent) if you choose to use their services.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

표준 이용 약관에 동의하시면 확인란에 체크해주세요. 예약을 확정하기 위해 표준 이용 약관에 반드시 동의해야 합니다.

세이프스테이 런던 엘레펀트 & 캐슬

최소 7일 전 또는 그보다 더 일찍 예약 시 무료 취소가 가능합니다.

매우 좋음

3876 리뷰
  • 정말 좋은 위치
  • 정말 친절한 스텝
  • 더 많이 청결함
모든 리뷰 보기

Hostelworld의 말

Safestay at Elephant and Castle is located in South London, just five minutes from Elephant and Castle tube station, putting it just a few stops from London Bridge, Leicester Square and Piccadilly Circus. This stylish boutique-style hostel is very clean and features a continental breakfast (£6) and in-room luggage cages. Hostelworld guests have compared it favourably to a hotel. We like the privacy curtains on their beds, which create a sense of personal space even in a busy dorm.

숙소 정보

세이프스테이 앳 엘리펀트 & 캐슬 (Safestay at Elephant & Castle)은 런던의 저가 숙소를찾는 분들에게 최고의 숙박시설을 제공합니다.
18세기 조지안 형식의 건축을 바탕으로 지어진세이프스테이 앳 엘리펀트 & 캐슬 (Safestay at Elephant & Castle)주변에는 탐즈 강을 따라 주변에 레스토랑, 바, 카페들이 즐비한 Southbank가 위치하며, 이 외에도 런던 아이, 버로우마켓, 쉐익스피어 극장들을 쉽게 찾아가실 수 있습니다.

호스텔은 안전하고, 스타일리쉬하며, 편안하고, 재미있는 분위기를 제오해드립니다.

무료 와이파이 제공
조식 제공 (유로)
아이와 함께 동행하시는 경우 예약 후 연락주시기 바랍니다.
각종 할인권 제공
호스텔 내 이벤트 개최 규정 보기

객실 현황 확인

리뷰 & 평가

  • 가성비 8.0

  • 보안 8.5

  • 위치 8.1

  • 직원 8.2

  • 분위기 7.4

  • 청결 7.8

  • 시설 7.5

최근 리뷰

  • 9.4


    청소를 하긴하는데 엄청 깨끗하진 않음. 직원 친절도는 케바케
    대한민국, 남성, 25-30
  • 9.4


    시설도 괜찮고 위치도 괜찮고 다 좋았어요 ㅎㅎ 숙소안에 먼지가 많아서 좀 그랬지만 전체적으로 만족합니다ㅎ
    대한민국, 여성, 18-24
  • 9.1


    지하철역이랑 거리가 좀 있지만 바로 앞 버스 정류장이 있어 이동하는데 무리가 없었습니다!! 여기 스텝분들 너무 친절하시고 좋아요! 드라이어는 보증금 10파운드를 내면 빌릴 수있고 캐리어는 철창같은 함이라서 자물쇠를 가져가셔야되고요! 근데 친구 사물함은 벽쪽에 잇는거라 함이 안나와서 자전거키로 잠궈서 사용했답니다!(참고해주세욤:) 그리고 제가 쓴 방은 6인실이였는데 방안에 화장실,샤워실이 있었고 따듯한 물도 잘나왔는데..수압이 조금 약하지만 괜찮았고 무엇보다 중요한 건 마.약.매.트.릭.스!!!! 진짜 침대가 푹신푹신하고 잠도 솔솔와유ㅜ 브랜드를 알아오고 싶을 정도였어요🙈 제 후기가 모든 여행자들에게 유익한 정보가 되셨으면 합니다~~!
    대한민국, 여성, 18-24
  • 8.6


    It was great choice to stay here. Amazingly Cheap price, pretty good location, clean room and good bathroom. If I should stay london for a day or 2days, I definitely choose here again! 한국분들은 안좋은 평가를 남기신 분들도 있어서 걱정많이 하실것 같은데 전 좋은 숙소였다고 생각합니다! 잠만 주무실거면 더욱더요. 일층에는 카페처럼 테이블에 충전할수있는 게 있어서 놋북으로 일정짜기에 좋아요!@ 전 추천합니다. 호스텔 별로 안좋아하는데도 제가 창가자리라 그런지 잘 사용햇네용!! 화장실 진짜 깨긋해요
    대한민국, 여성, 25-30
  • 8.0


    키친이 없어요 있을줄 알았더니.. 그리고 샤워가 매우 이상합니다.. 매우 불편해요. 위치는 버스타고 다니기 괜찮고 보안카드가 있어서 보안은 괜찮으나 방에 환기가 잘 되지 않네요. 락커가 있긴한데 엄청 불편해서 쓰지는 않았습니다. 근처에 마트 맥도날드 등이 있어서 그건 좋았어요
    대한민국, 여성, 31-40
  • 7.4

    매우 좋음

    시설은 깨끗한 편. 침대 번호가 정해져 있는데 다른 사람이 내 침대를 이용하고 있어서 얘기했는데 바로 조치해주지않았음.
    대한민국, 남성, 25-30
  • 7.4

    매우 좋음

    수건이 무료였으면
    대한민국, 남성, 18-24
  • 7.1

    매우 좋음

    출발 하루 전 숙소가 있는 앨리펀트 앤 캐슬역이 우범지역이라는걸 알고 엄청 걱정했어요ㅜㅜ실제로 흑인들이 정말 많지만(이런 편견 나쁜거라는거 알지만 혼자 여행하다 보니 분위기가 더 낯설 수 밖에 없었던 것 같아요😭) 직접적으로 위함한일는 한 번도 없었습니당. 혼자 머물기에는 분위기가 막 안전한 느낌은 아니에요..근데 워낙 대로변에 숙소가 있고, 숙소 바로 앞에 버스정류장이 있어서 어두워진 후 일정은 숙소 바로 앞에 버스가 내릴 수 있는 곳으로 잡아서 다녔더니 무서울 틈이 없었던 것 같아요! 엄청 대규모의 호스텔이구요, 이층침대 배정받으면 선이 긴 멀티탭 없음 너무 불편해요..저도 고민하다 챙겨갔는데 이층침대 배정 받아서 엄청 요긴하게 썼어요ㅋㅋ수건 꽤 비싼값에 사야하니까 개인거 꼭 챙겨가시구용. 위치는 주요 관광지랑 다 가까워서 아주 좋아용:) 여자 혼자 떠나는 첫 유럽여행이라 이런저런 걱정이 많았는데 잘 머물다 왔어요 다들 즐거운 여행 되세요~~👍
    대한민국, 여성, 18-24
  • 6.0


    처음 왔을 때 방에 냄새부터해서 진짜 별로였음. 짐 맡기고 그날 일정 끝나고 저녁에가서 보니까 깔끔해져있음. 그래서 걍 씀. (같은 방 쓰는 외국인분들에 따라 방 퀄리티가 달라짐)
    대한민국, 남성, 25-30
  • 5.1


    정말 별로인 호스텔중 하나..! 첫날직원들 모두 불친절/변기고장나서 밤새 시끄러움/세면대 계속 막힘/침대번호가 적혀있지않아 어려움/조식맛없고 부실(요거트는 맛있어요)/침대 옆 벽에 코딱지 덕지덕지/러기지룸 유료 장점이라곤 바로 앞에 버스가 많이 지나가닌다는 것.
    대한민국, 여성, 25-30
모든 리뷰 보기


  • 무료 도시 지도
  • 무료 와이파이
  • 침대시트 제공
일반 시설
  • 다리미 / 다리미판
  • 독서등
  • 사물함
  • 세탁기
  • 수건은 포함되지 않음
  • 아기침대 제공
  • 안전 금고
  • 어뎁터
  • 엘리베이터
  • 온수 샤워
  • 채용 정보 게시판
  • 키카드 사용
  • 헤어 드라이기 대여
  • 휴게실
  • 24 시간 경비
  • 24 시간 리셉션
  • 객실 청소
  • 세탁 시설
  • 인터넷 사용
  • 짐 보관 가능
  • 팩스 서비스
  • 자동 판매기
  • 카페
  • Wi-Fi
  • 게임룸
  • 당구대



  • 2015

    전세계 초대형 호스텔

세이프스테이 런던 엘레펀트 & 캐슬의 말

Safestay at Elephant and Castle is located in South London, just five minutes from Elephant and Castle tube station, putting it just a few stops from London Bridge, Leicester Square and Piccadilly Circus. This stylish boutique-style hostel is very clean and features a continental breakfast (£6) and in-room luggage cages. Hostelworld guests have compared it favourably to a hotel. We like the privacy curtains on their beds, which create a sense of personal space even in a busy dorm.