Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Cancellations must be received in writing . • Any cancellation at least 15 days before arrival a charge of 50 % of the total reservation will be charged. • No refund or credit for cancellation requests received 14-0 days before arrival . • Cancellation of reservations for Easter , Christmas and New Year ( December 20 to January 02) with less than 30 days before the date of arrival will incur a penalty of 100%.
The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Hotel Jardines Arenal has comfortable rooms, divided in three categories: standard, superior and family. Equipped with air conditioning, private bath, cable TV, safe, hot water and some of them overlooking to the extraordinary Arenal Volcano. Our family room is also equipped with coffee maker and mini refrigerator, is located on our second floor so it has a balcony and has a maximum capacity of 5 people.
Our rates also include a rich typical breakfast consisting in the famous gallo pinto, eggs, plantains, tortilla, fresh juice and coffee; perfect to start the day of the best way.
In addition Jardines Arenal Hotel has private parking, restaurant (on request), WIFI, gardens and an information center.
In Hotel Jardines Arenal, we are waiting to make your holidays a unique and pleasant time. Our team is ready to assist you in the best way. We are your best choice, book now and take advantage of this great opportunity.
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