Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

We accept cancellation without fees for group booking until 72h before arrival day
No refund in case of no show

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

We are a community hostel independently ran by international volunteers. We work on responsible citizenship, international youth exchanges and sustainable development. In most cases if you have a bigger group coming, or if you need a longer stay, please contact us by email.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

표준 이용 약관에 동의하시면 확인란에 체크해주세요. 예약을 확정하기 위해 표준 이용 약관에 반드시 동의해야 합니다.

헬로 마르세유 호스텔

최소 7일 전 또는 그보다 더 일찍 예약 시 무료 취소가 가능합니다.


2314 리뷰
  • 최상의 위치
  • 정말 친절한 스텝
  • 더 많이 청결함
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숙소 정보

- Please note that we are genuine non-profit backpackers guesthouse for 'members only' with some good vibe but also some limitations.
- We accept other non-profit youth hostel membership cards and you can also get your membership card upon arrival (5 euros.year) or online at:
- We are on the third floor, with no lift. So, to our great regret, our hostel is unfortunately not convenient for disabled persons or persons with limited physical abilities.
- We don't accept minors under 18, even if travelling with elders.
- We use 'ecologic cleaning' so our linen is not flashy white but it's clean and also safer for your health than with chemical cleaning
- We have only 3 showers and 1 WC for 15 guests max and cannot build more unfortunately. It is usually ok.

Dear guests,

Hello Marseille is offering a genuine traveller's accommodation 'for members only' to enjoy our great place and activities at the very heart of the historical center. Located in the 'Vieux-Port', you benefit from an exceptional access all the main cultural and entertainment sites like our famous 'Calanques' national parc. Our charming typical 19th century haussmanian building (marble floor, high ceiling with nice moldings, large rooms) let's you discover and feel the local way of life.

Hello Marseille is a community project dedicated to sustainable development, social entrepreneurship and youth cooperation. We welcome young social entrepreneurs from everywhere in the world, and give them the opportunity to spend several months “learning-by-doing” as co-managers of a “real life” activity.

Moreover, we operate another project closeby, the 'Sharehouse' with another backpacker's guesthouse and soon (2018) a local organic kitchen, a French school, and a project development space that is perfect to connect to the hectic life of the city.

* 24/7 reception & security. Multilingual staff, no curfew
* online booking and reservation
* accommodation in 5-6 persons large dorms with lockers
* community breakfast supported by travellers' donations and the hostel (French baguette, marmalade, tea & coffee)
* linen included
* services: luggage store, printer, free city bikes spot closeby
free wifi everywhere, skype-ready computer at disposal in the lobby
* + sunny balcony, cozy lounge, guest kitchen, large screen TV with international channels

Big room
The 'big' room is more spacious. We try to give it in priority to girls travelling alone, even though it remains a mixed room. The room has its own large marble bathroom with a large mirror and a bathtub.

Cozy lounge
If you are looking for a cozy sofa to read, chat with other travelers, relax or watch the last news from your home place on our large tv screen, this is the perfect place. A large balcony will even let you enjoy morning sun and a view on the close 'vieux port' (also used as a 'smokers area')

Internet service
We offer you free internet service 24h a day, with flat screen, headset, webcam and skype. If you have your own laptop, you will easily find our wifi connection available in the lounge or rooms.

A fully equipped guest kitchen is at your disposal in our premises. Cook your food, store it in our big fridge, make yourself feel at home :)

'Free use' library
You just finished a book, ended your holiday trip .... A library is at your disposal to share books you liked or will not use anymore. Leave and recycle your books, maps, tourist guides, for the benefit of other traveller friends coming next, the same way you enjoyed using the ones left for you before.

'Humanity bed'
Following hospitality tradition between travelers, we reserve a free bed for the members of organisations, communities, artists or project teams we support. (one night.pers max in order to have everybody benefit from it).

Kolkhoze box (lost&found)
You liked our place and its spirit? Help us maintain our concept of a 'travellers' haven'. Give back to the community what the community gave you :o) leave a few euros to better the breakfast for the next coming travellers, leave in the kolkhoze box objects you don't need anymore for your trip but that could be useful to others.

Help & info: our staff can help you with information regarding your stay in Marseille and other towns in the region. City maps, tours and other info available at the reception. We also have a guest-book where you can read/write down your best tips to enjoy Marseille. 규정 보기

객실 현황 확인

리뷰 & 평가

  • 가성비 8.1

  • 보안 8.3

  • 위치 9.4

  • 직원 8.6

  • 분위기 8.2

  • 청결 7.8

  • 시설 7.7

최근 리뷰

  • 8.9


    Awesome staffs but the heat kept me up late. No air conditioning in a room.
    대한민국, 남성, 25-30
  • 8.3


    위치는 아주 좋아요. 마르세유가 프랑스 내에서도 약간 위험한 편이라 치안을 조심하셔야 하는데요. 구항구에서 걸어서 5분이었어요. 근데 우선 무슨 멤버쉽카드 있어야 한다고 돈 뜯어 감니다^^ 고려하세요. 그리고 주방은 있는데 후라이팬 같은 기구들이 낡았고 지저분햇어요. 대신 조식 나와서 좋았고 근처에 리들 있어서 먹을거 사먹기에도 좋았어요. 침대 시트 진짜 너무 누래서 ㅠㅠ 짜증났지만 민감하지 않아서 그런대로 썼어요. 청결과는 거리가 멀지만 직원들도 친절한 편이고 호스텔 규모가 작아서 편했어요. 막 파티하고 노는 분위기는 절대 아니고요...
    대한민국, 여성, 18-24
  • 8.0


    일단 구항구쪽에있어서 위치는 좋은 편이에요. 위치는 정말 만족합니다! 근데 계단으로 사층까진가 올라가야되서 캐리어가 있으시다면 정말 힘들거같아요ㅎ 저는 도미토리에 묵었는데, 도미토리 사물함에 자물쇠가 없어서 빌릴수있는거 같더라고요. 비용을 좀 내야하는거 같기도 하고... 전 제껄로했어요. 근데 여기에 쓰인 비용에서 오유로를 더 내야했어요. 멤버에 가입해야한다하더라고요ㅠ 그리고 화장실이 한개만있는거 같아서(샤워실빼고) 좀 불편할까 싶었는데... 사용하는데 딱히 문제는 없었어요! 아침은 그렇게 기대할정도는아니고요... 그냥 바게트랑 잼있는정도? 호스텔에서 오유로 주고 저녁을 먹을 수있는데... 음 스탭분들이 거의대부분인 것 같았어요. 하여튼 전체적으로 만족했어요!
    대한민국, 여성, 18-24
  • 7.4

    매우 좋음

    좋았어요~ 근데 유스호스텔카드를 만들라고해서 5유로내고 만들었는데.. 이메일이오질않네요..
    대한민국, 여성, 18-24
  • 7.1

    매우 좋음

    분위기는 나쁘지않아요. 다들 인사도 잘하고. 특히 직원들이 좀 많아서 잘챙겨줘요. 시설도 리빙룸 쓰는거 좋구요 부엌은 렌지2개인것만 빼면 편해요. 샤워시설도 쓸만하고 청소도 나름 괜찮아요. 근데 위치가 무거운 캐리어를 가지고 다니시는 분들께는 추천하고싶지 않네요. 살짝 언덕아랫쪽에 위치해있구요 3층인데 엘리베이터가 없어서 다 들고 낑낑대며 올라가야해요. 그래도 광장바로 옆이라 괜찮다면 이용하셔도 좋아요. 바닷가도 근처라 좋아요. 대신 밤에 바깥소음이 아주 노골적으로 들려서 밤귀 밝고 얕게 주무시는 분들은 피하셔야할것같네요.
    대한민국, 여성, 18-24
  • 6.9


    조금 시끄러운편. 위치는 괜찮. 방을 쉽게 들락날락 할 수 있음. 나도 그렇고 타인도. 3층인가? 엘리베이터 없고 왕궁계단이라 캐리어끄는 사람한테는 좋지않을 수도.
    대한민국, 여성, 18-24
  • 5.7


    일단 퀴퀴한 냄새가... 나요ㅠㅠ 역에서 그리 멀진 않은데 오르막길에 계단 엄청 많은게ㅜ 엘리베이터도 없구... 아침 부실하고 침구도 별로 깨끗한 느낌이 아니에요ㅠ 얼룩같은거 있구... 샤워실도 두개인데 한쪽은 샤워기가 고정이 안 돼서 불편했고요 화장실도 전체에 하나 있어요. 따뜻한 물은 잘 나와요. 컴퓨터 있는건 큰 도움이 됐습니다. 하지만 다시 묵진 않을 것 같아요...
    대한민국, 남녀 혼성 그룹, 18-24
  • 3.7


    쓰레기였다.시설쓰레기 내가 잤던 침대에 귀걸이가있었다 . 덥고 선풍기는 1층만 해당됐다
    대한민국, 여성, 25-30
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일반 시설
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