Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
No refund of first night: 48 hours notice* required thereafter for refund of cancellations, no-shows and reductions in numbers (except where exclusive use of a dorm or dorms has been requested and paid for).
* 48 hours notice from 00.01 hrs on the day in question and not the time of arrival
Additional Terms and Conditions
We reserve the right to levy a £20 per head cash security bond at our discretion: where requested, you will be notified in advance and this must be paid to reception before check-in can commence. Failure to pay this bond will result in the booking in question being terminated without recompense.
Check-in is by 23.00 latest: it is your responsibility to make travel arrangments to meet this deadline. Failure to notify us of late arrival may jeopardise your booking, however, we will always accommodate late-running groups who can demonstrate they have been delayed by factors beyond their control.
The following group types are not accepted by this hostel: Junior / Primary School, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
We welcome school, college and uni groups, sports teams and tourist/cultural groups.
We do not accept stag or hen parties, and any such groups booked under false pretences will be terminated without recompense.
Under 18s must be accompanied by one responsible adult per eight children
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Please ensure you make travel plans to enable you to check in between these hours.
Check Out 8.30AM - 11AM
A city centre hostel within easy walking of everything: the beautiful old port, cathedral, award winning shopping district and wonderful mix of pubs, clubs, live music, restaurants and cafe scene. We therefore attract the young and 'young at heart' and have the comings and goings reflecting a vibrant city centre. We will not suit those requiring a guaranteed quiet location, or young families.
We are 20 minutes drive to Exmouth with its 2 mile sandy beach; great for all sail sports, and the same to Dartmoor National Park; great for walking, rock climbing, cycling and horse riding. Exeter is also an excellent place to find work and just two and half hours by train from/to London.
ALL nationalities must produce identification - NO ID NO STAY! We accept current passport, current country ID card, current driving license, current student card. Please check you have correct ID before making a booking as we have the right to refuse entry. We DO NOT permit the following to stay: DSS, hen and stags, unaccompanied under 18's and families with children under 16.
RECEPTION HOURS - CHECK IN 3.30PM - 11PM ONLY. CHECK OUT 8.30AM - 11AM ONLY.
PLEASE ENSURE YOU MAKE TRAVEL PLANS TO ENABLE YOU TO CHECK IN BETWEN THESE HOURS.
All group bookings (6 or more people) require hostel approval and full payment in advance (additional conditions apply - please contact hostel direct)
The building is a Grade II listed Georgian building and we offer mainly dormitory style accommodation, single sex and mixed sex available, and one private room charged based on double occupancy with additional charges up to maximum of 4 people sharing.
We do not offer en-suite facilities. We have separate men only and female only shower facilities. We also offer 24 hour fully equipped self-catering kitchen and (the price includes free tea, coffee, sugar, oil and spices), separate TV room and social room.
Included in the price is bedding and linen - please remember to bring towel and toiletries!
Please note: We take a refundable 5 key deposit for each set of keys and there is a 50 pence surcharge for card payments.
DOUBLE ROOM BOOKINGS
The hostel will require full payment in advance on a non-refundable basis, it is NOT subject to a 48 cancellation policy. Please contact the hostel direct to make payment arrangements.
The hostel will require full payment in advance on a non-refundable basis for the first nights stay. Please contact the hostel direct to make payment arrangements.
Our definition of a group is 6 or more people. Group bookings allow you to book all your friends into the same room or across agreed dedicated rooms. We do not allow Hen and Stags to stay, unaccompanied under 18's and families with young children. All group bookings are to be approved by the hostel owners and terms and conditions of stay agreed. All group bookings are paid in full and in advance on a non-refundable basis. We also take a 20 per head security bond against damage and/or anti-social behaviour which is presented in cash on arrival and held until departure.We offer 24 hour access to the building using a key system. We take a refundable 5 key deposit for each set of keys (a lost set will incur an additional 5 charge). March - October: If you wish to stay for one night only on either a Friday or a Saturday there is a 1.50 per head surcharge i.e. not 17.50 per person per night but 19 per person per night. Independent travellers or groups of up to 5 people only incur a 1 per head surcharge.
Check in times are strictly 1530 - 2300 hours only.
All guests are required to present ID. We accept current passport, current driving license, current country ID cards and current student cards. 규정 보기
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