Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
The village concept is fundamental for us because it describes our ideal of community, which over the years has inspired and promoted the creative, artistic, cultural, spiritual and ecological exchange between the guests, volunteers and founders. This place gives us the opportunity to re-connect with nature and ourselves so finding peace that emanates from the heart of the jungle.
Cenote Encantado is a place of turquoise dreams, water and peace. A place located almost at the entrance of the Sian Kaan reserve. Cenote Encantado was founded with the intention of creating a space for ecological development in the human-Earth relationship. Our vision pursues to achieve the proper way of using the natural resources as well as protecting the mangrove ecosystem.
Cenote Encantado is a space of freedom and consciousness, where the things that really inspire us can be shared in an environment of peace and respect. This place is made for you, if you are interested in healing, alternative medicine, ecology, education, ecotourism, permaculture, nutrition, yoga, native medicine, poetry, songs, dance, etc ...
Many beautiful, adventurous and open-minded people have left seeds of love in this village.
Therefore it is a priority for us to share this consciousness to the maximum of our possibilities. Learn from those who are advanced in the sciences of the earth and that have helped to illuminate our understanding of this home, planet Earth, a core of relationships and contacts where visitors at Cenote Encantado can access or nourish this alternative network of spiritual and natural knowledge.
Our facilities are equipped with tents, tarps for rain, beds, linens, trash, small table, lighting and plug for your gadgets. (Electricity and wifi from 7:00 pm to 12:00 am)
We have individual tents, for couples, for 3 people, 4 and up to 5 people.
We also have a large kitchen equipped with coolers, drinking water, drawers for your nonperishable food, cooking equipment and a radio to play music of the world.
We have a Yoga and Meditation Salon that you can use for your own practice or as chill out place.
In high season we share many classes and different healing therapies.
For us, Cenote Encantado represents the spirit of our beautiful location. With feminine and moon energies it is our gateway to nature and mysticism. Having the opportunity to swim, snorkel or row your boat in the magical clear water creates an experience of peace, beauty and being. You can contact the spiritual portal of the cenote with Mother Nature all around, in daytime or at night with the entire universe above.
A direct relationship is created for us by the life that exists in the deepest of it's waters, a relationship with the ever growing ecosystem that is full of aquatic magic.
The senses of body, mind and spirit become one, enveloping us with it's healing mineral waters, it's musical sounds and clear visibility which fills us with sublime visions of the eternal ancient world.
Cenote Encantado 'Enchanted Cenote' is part of a cave network of over 100 cenotes directly surrounding us. This fresh mineral water cenote is like a little lake filled with greenery. About an acre and a half in size, it's a perfect place to enjoy the natural peace and quiet found in this paradise called Tulum. Rafts and floaties are available for you to enjoy the environment and swim or snorkel with confidence, without having many people around.
What's included at Cenote Encantado?
A tent with a full size bed or two single beds with clean sheets, rug, small table and extra tarp for rain.
(electricity only from 6:30pm to 12:00am)
Free access to Cenote, Kayak, paddle board and snorquel for rent. We have a raised platform inside a screened-in salon for Yoga, meditation, massages, special classes, etc...
WIFI is available for your laptop from 10:00 am to 12:00 am
What about food and drinking water?
We have a well equipped communal kitchen with coolers, space for food and drinking water.
We offer Temazcal (Sweat Lodge) ceremonies and other unique organised classes for an additional fee.
It's best to buy your food from one of the larger grocery stores in Tulum (such as San Francisco at the corner of the beach road where Tulum's only stoplight functions or at Chedraui) before arriving so you don't have to go back and forth (it's about a 15 minute drive each way). We also have a few small beach stores nearby offering basic necessities. We have some bicycles so you can go to the near store.
Please bring yourself a flashlight and your preferred biodegradable repellents such as tanning lotion, sunblock and mosquito repellent. Don't forget your personal care products!
How to get to Cenote Encantado:
From the Cancun airport take the ADO public bus to Playa del Carmen (current cost is $120 pesos, or about $12 USD), then take another ADO bus to Tulum (aprox $70pesos or $6.00 usd). From the Tulum bus station take a taxi to Cenote Encantado Camping Village along the Tulum beach road near the entrance to Sian Ka'an Bioreserve (approx $150p or $13 USD). You will know you are there when you see the sign on the right side which says Cenote Encantado.
The taxi driver can easily stop at the San Francisco grocery store for a small extra fee. Public transportation is also available but you may not board with luggage and it is only available certain hours each day. Make sure you enter Cenote Encantado, not our neighbors property which is using a similar name. (Cenote El Encanto)
Directions for the taxi driver (in case the driver is not familiar with Cenote Encantado):
Ask the driver to drive along the Tulum beach road towards the entrance to Sian Ka'an Bioreserve (which has an arch over the road). If you get to the arch where the asphalt road turns to dirt, you went 1km too far. We are located 1km before the arch on the right side (not the beach side)... and you will see a well-lit sign saying Cenote Encantado.
What if I rent a car at the Cancun airport?
As you exit the Cancun airport drive south along the Caribbean coast on highway 307 (the only major highway serving the Riviera Maya) to Playa del Carmen. Continue straight on 307 past Playa del Carmen, past Puerto Aventuras, past Akumal and on to Tulum pueblo. It is about an hour and a half to two hour drive, depending on traffic. You will pass the tourist entrance to the Tulum Maya ruins and then come to Tulum's only traffic light, right in front of the San Francisco grocery store.
From here you turn left towards the beach (the sign says Boca Paila) and drive less than two miles where you will come to a “T” in the road. Veer to the right (don't turn left back towards the Tulum Maya ruins) and follow the beach road passing all the hotels, shops and restaurants another 3 miles towards the Sian Ka'an Bioreserve. You will see our well-lit sign, Cenote Encantado 1320, on the right side (not on the beach side) about 1km (half mile) from the entrance of Sian Ka'an Bioreserve. You will know you have gone too far if the road turns from asphalt to dirt as you pass under an arch, which is the entrance to Sian Ka'an.
Yes, we recommend you rent a car if possible because there are so many beautiful sights available nearby. We can help you decide which magical locations you want to explore...
*Note: We are a retreat place perfect for relaxing, meditating, connecting with nature, respect each other. We are not a 'party' or strong alcohol place.
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